Because of the fast evolution of online shopping, countless businesses ended up having problems. They couldn’t compete with the nationwide retailers. Businesses need to change their operations, especially since services appeared for customers.
One way to deal with the problem is to create a delivery system. This is always viable but it does include different logistics difficulties that have to be mentioned. One of them is hiring delivery drivers. So, how do you hire the best drivers for such a system? Here are the most important things to take into account.
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Before hiring a delivery driver, you need to get in touch with a lawyer or at least consult state labour laws. In every single state or country, there are various labour laws that apply to the delivery drivers. The business has to fully understand this and respect the laws. For instance, there are locations where delivery drivers cannot be hired as independent contractors.
Also, make sure that you know exactly how much you are required to pay delivery drivers as a minimum, even if tips are received. You never want to break labour laws.
Outsourcing The Delivery System
It is possible to hire a third-party company like Shift that would take care of everything related to your delivery requirements. This is a very straightforward approach that means you do not have to worry about benefits, taxes, and many other possible regulations.
Look for the delivery platforms that work with businesses like yours and check out the services they offer. Outsourcing is a viable option for most companies but you need to take into account the financial side of things so that you properly calculate if outsourcing is actually viable in your case.
This is definitely a concern that has to be analyzed. When the delivery driver is using his personal vehicle, it does not mean that you cannot be sued in the event that an accident happens as delivery is handled. When you own the delivery vehicle, proper insurance coverage needs to be in place to protect the business.
The insurance coverage you buy needs to cover the drivers. Keep in mind that this is not always the case so be particularly careful with the policy you get.
The most important thing in hiring drivers for any delivery service is vetting. These employees or outsourced contractors will deliver your products. You need to hire those that are highly experienced in terms of driving and the driving record has to be clean. Whenever the consider driver fails the background check or the driving record is not clean, the hire is a risky one.
Keep in mind that the driver is trusted to properly represent the company. At the same time, goods have to be delivered in time. In the event that the driver fails this or there is a crash because of bad driving habits, your business will be affected. Even your reputation might end up being tarnished because of the actions of that person. This is something you cannot afford.